Agency and Shaping

Guest blog by Andy Lattal, PhD Shaping, or the differential reinforcement of successive approximations, is thought by many to be the most important tool in the behavior analyst’s toolbox. Shaping is usually thought of as something one human does to change the behavior of another living organism, most often to a human but also to a
Performance problems plague organizations both big and small. Wherever humans work, performance is happening, and so too are problems. Though each company’s performance issues are unique, often a formulaic—read: cookie-cutter— approach is the chosen remedy. In other words, let’s train and retrain everybody.
Is approaching behavior change with a strategy of shame ever ethical under the BACB’s Professional and Ethical Compliance Code? Beyond those certified in clinical application, is shame a strategy that should be ever be used by a parent or professional as a method to change unwanted behavior?
Guest blog by Andy Lattal, Ph.D Sitting here at my desk on a cold, snowy morning watching the snowflakes gently descend to blanket the landscape outside my window (such descriptions reveal why I am a behavior analyst and not a poet), reminds me of the operant (another reminder, too, of why I am not a poet).

Staff Training That Clicks

Guest blog by Rachel Thomas, RBT Respondent Conditioning Auditory stimuli used for changing behavior dates back to the 1890s when physiologist Ivan Pavlov studied the effects of associating a bell tone with meat powder to elicit salivating in dogs. Though dogs are born with the reflex of drooling in the presence of stimuli that will satisfy their hunger,
Guest Blog by Jackie Noto Employee feedback is critical for personal and business success. Research on feedback shows that intentional and consistent feedback greatly improves staff expertise, productivity, and outcomes. But, knowing that feedback is important and delivering it effectively are two different things. How Should Feedback Look? And more importantly, what should it do?
Restaurant servers work in the face of two motivating forces: customer tipping and restaurant management practices, leaving the question, how can quality service be maintained when the two are at odds? Read on to learn more from FIT students Curtis Phillabaum and Ruth Whipple.

Time for a Timeout from Timeouts?

It isn’t so much time for a timeout from timeouts as it is for a timeout from overgeneralization and categorical rejection of proven behavior-management methods.
Guest Blog by Noell Jankowski Many leaders report using the “sandwich” method to deliver feedback, and some employees even claim to enjoy receiving it, but what effect does this method have on employee performance? This post will highlight some of the most recent evidence on methods of feedback, and why you may want to reconsider delivering
Guest Author Nick Green M.S., BCBA I recently read a trifold from a fitness company describing the benefits of productivity to office workers. The message was basically this: “If you are an employer reading this pamphlet, then YOU, the employer should buy a membership for your employees with US.” …suggesting that when unhealthy workers turn