Narrow down the results
Performance Management: OBM Series
Performance Management (PM) is an approach to producing organizational results by improving the performance of employees throughout an organization. Performance involves all of the different behaviors that employees engage in. Behaviors that contribute to increases in sales, higher customer satisfaction, and higher quality products and services are the building blocks of business results. PM focuses on increasing these critical behaviors by systematically arranging the workplace to maximize productivity.
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The Office: The New Age Health Hazard and How Businesses Should Attack It
Employers have much responsibility when it comes to taking care of their employees. From setting up 401K’s, providing on-going training, to building a culture of excellence. While each is equally important, health programs are often missing. Our overall health fluctuates day-to-day, and if it is not taken care of, it will slowly deteriorate.
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Like a Boss
What does it mean to be a boss? When you hear the word “boss” do you picture your favorite boss or perhaps one you were not particularly fond of? Or do you picture some other dramatic version of a boss?
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Health and Productivity at Work: Are We Using the Right Metrics?
I recently read a trifold from a fitness company describing the benefits of productivity to office workers. The message was basically this: “If you are an employer reading this pamphlet, then you, the employer, should buy a membership for your employees with the US.” …suggesting that when unhealthy workers turn into healthy workers, you can expect an increase in productivity as well.
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Giving Good Feedback: Is It That Simple?
Employee feedback is critical for personal and business success. Research on feedback shows that intentional and consistent feedback greatly improves staff expertise, productivity, and outcomes. But, knowing that feedback is important and delivering it effectively are two different things.
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OBM Prerequisite Skills: OBM Series
Part 1 of 7Organizational behavior management (OBM) is a growing field that is bringing the science of behavior to the business world. “OBMers” have demonstrated over the last several decades that a science-based approach to increasing employee performance leads to powerful organizational results.
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Planning and Leading Effective Meetings
Effectively planning and leading meetings are beneficial for the success of employees and the company alike. Research has shown that productive meetings can have a significant return on investment for a company. Learn more here!
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The Tipping Scale: Customer Gratuity and Quality of Service
Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.
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Keep Pressing the Lever
Behavior analysis has made a name for itself in the areas of developmental disabilities, mental health, and autism. Though less known in other fields, behavior analysis has a history of thriving in business, healthcare, education, animal training, and climate change. Where ever behavior is occurring, behavior analysts are found putting the tried-and-true tools of our science to work.
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Training & Development: OBM Series
Part 5 of 7OBM Prerequisite Skills: OBM SeriesBehavior-Based Safety
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How Do I Get into Organizational Behavior Management (OBM)?
Wondering how you can get started with your career in OBM? Kelly Therrien, a seasoned consultant, and behavior analyst says to start small and she offers a few suggestions. Read more here!
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Intro to OBM: Interview with Kelly Therrien
In clinical organizations, most Board Certified Behavior Analysts (BCBAs) work as program coordinators or clinical directors. Rather than working with clients “in-the-chair,” BCBAs supervise others doing the work. Developing programs and training staff might be old hat, but managing and engaging staff and families—long term—requires new skills.
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Ethical Dilemma
I am facing a potential ethical issue with an employee I supervise ...
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Rapid Habit Formation
3 Steps to protect your team during pandemicsLessons from Lean Hospitals and OBMWhen pandemics strike, they spread quickly, as in the current COVID
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Engaging in a Time of Non-Engagement
by Janis Allen
A few days into the “home-isolation” policy during the Coronavirus outbreak of 2020, David, one of my colleagues at the Veterans History Museum of the Carolinas made a smart suggestion:
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