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The Tipping Scale: Customer Gratuity and Quality of Service
Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.
Published in Blog posts
Sarah Ayers
… thereafter. She has served at the State of Florida’s Agency for Persons with Disabilities, as well as worked in higher education marketing. Sarah is currently pursuing her Doctor of Business Administration degree with Florida Institute of … thereafter. She has served at the State of Florida’s Agency for Persons with Disabilities, as well as worked in higher education marketing. Sarah is currently pursuing her Doctor of Business Administration degree with Florida Institute of …
Cassie McKeel
… zoological facilities. She received extensive training in animal husbandry, environmental enrichment, animal training, and education. Through working in zoological facilities with animals, Cassie learned about the science of behavior and has been … zoological facilities. She received extensive training in animal husbandry, environmental enrichment, animal training, and education. Through working in zoological facilities with animals, Cassie learned about the science of behavior and has been …
Shauna V. Costello, MA, BCBA
… Upon graduating Shauna became board certified and soon began working as the Behavior Analysis Program Coordinator of Total Education Solutions in Metro Detroit where she focused on in-clinic, in-home, and school consultation for children and young … She now works full-time for ABA Technologies, Inc., as the professional development specialist creating online continuing education courses to disseminate the science and technology of behavior analysis to influence prosocial cultural change on a … Upon graduating Shauna became board certified and soon began working as the Behavior Analysis Program Coordinator of Total Education Solutions in Metro Detroit where she focused on in-clinic, in-home, and school consultation for children and young …
Jamie Duncan-Chapman, M.S., BCBA
… and workshops on a variety of topics including autism, verbal behavior, and applied behavior analysis. As a special education coordinator for a public-school system, she was responsible for assessing students, training teachers, and … and workshops on a variety of topics including autism, verbal behavior, and applied behavior analysis. As a special education coordinator for a public-school system, she was responsible for assessing students, training teachers, and …
Emily Strockbine
… applied behavior analysis. There, Emily took interest in the application of instructional design and OBM to issues facing education and public schools. She completed an internship with Andrew Houvouras and Brevard Public Schools where she focused … applied behavior analysis. There, Emily took interest in the application of instructional design and OBM to issues facing education and public schools. She completed an internship with Andrew Houvouras and Brevard Public Schools where she focused …
Cathy Irizarry
… compliance as well as serving on numerous committees. Cathy has over 14 years of Human Resources experience in both higher education and corporate HR. She continues to be an Adjunct faculty for Florida Tech Online and teaches HR Management classes … compliance as well as serving on numerous committees. Cathy has over 14 years of Human Resources experience in both higher education and corporate HR. She continues to be an Adjunct faculty for Florida Tech Online and teaches HR Management classes …
Adam Hockman
… Adam Hockman Adam Hockman Chief Learning Architect Adam Hockman works with ABA Technologies, Inc., on integrating new educational technologies and instructional design practices into its growing product line. Formerly, he worked as a research … with the Mechner Foundation in New York City. Alongside Dr. Francis Mechner and his colleagues, Adam assisted in developing educational technologies and implementing behavior analytic practices in a private school setting. Adam is actively engaged … in applying behavior analytic instructional design and precision measurement to the advancement of health professional education and clinical interventions. He consults with professionals to introduce and integrate Precision Teaching into …
Aaron Bevacqua, MS, BCBA
… range of individuals, from children and adults with developmental delays to student-athletes and teachers in mainstream education. As a clinical supervisor, he guided ABA graduate students in conducting assessments and managing caseloads. … treatments for escape-maintained problem behavior, as well as the effects of a response-card system in the general-education setting. In his current role with ABA Technologies, Inc., he works as a curriculum and instruction specialist … range of individuals, from children and adults with developmental delays to student-athletes and teachers in mainstream education. As a clinical supervisor, he guided ABA graduate students in conducting assessments and managing caseloads. …
Abby Greif, MS, BCBA
… her time as a BCBA. Abby is now pursuing her passion for disseminating the science of behavior analysis through online education and training, and eventually hopes to reach broader audiences and communities by demonstrating the effectiveness … her time as a BCBA. Abby is now pursuing her passion for disseminating the science of behavior analysis through online education and training, and eventually hopes to reach broader audiences and communities by demonstrating the effectiveness …
Building and Sustaining Meaningful and Effective Relationships as a Supervisor and Mentor
… practice and supervision in behavior analysis. Book Reviews Buy Now! Having worked as a professional in the fields of education and behavior analysis for over 20 years, I’ve learned the value of effective supervision and mentorship. The …
ABA Tech Thought Leaders 002 | Dr. Jose Martinez-Diaz
This week on Operant Innovations - Thought Leaders, we continue talking with Dr. Jose Martinez Diaz about where he would like to see the field of behavior analysis go versus where he sees it going.
Published in Podcast
The Wisdom Factor
… Dr. Alice Darnell Lattal Dr. Alice Darnell Lattal has spent a lifetime on issues of coercion and its fallout across educational, health, mental health, and workplace settings. A clinical psychologist by training, she spent her first two decades of professional life in special education, adult clinical, and community mental health while addressing the suppressive effects of poverty on infant …
Thought Leaders 014 - Founder & President Jose Martinez-Diaz Part 2
In our continued remembrance of Dr. Jose Martinez-Diaz please join us as Jose talks about his views on where the field of Behavior Analysis is going and where he would like to see it go.
Published in Podcast
Kelly Therrien on Viewpoint with Seeta and Friends
Learn more about human behavior with Kelly Therrien in a recent interview on Viewpoint with Seeta and Friends from February 2, 2019.
Published in Podcast