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AC4P with Dr. Scott Geller 016 | Leadership vs. Management Part 1
Are you a leader or are you a manager? These terms are often used interchangeably, but do they actually mean the same thing? Dr. Scott Geller will go into the different behaviors of both leaders and mentors and how you can reflect on your behaviors.
Published in Podcast
Leadership & Culture in OBM
In Organizational Behavior Management (OBM), one specialty area of practice is leadership and culture development. Leadership can be defined as the behavior of managers, supervisors, and decision-makers who influence the behavior of employees. Culture is a pattern of behavior throughout the organization. Effective leadership produces a culture of reinforcement where leaders and employees bring out the best performance in each other.
Published in Blog posts
The Tipping Scale: Customer Gratuity and Quality of Service
Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.
Published in Blog posts
From Boo-Hiss to Bravo: Behavior-Based Scorecards People Will Use and Like
by Janis Allen
Measurement of performance and performance appraisals strike fear in the hearts of employees and supervisors alike.
Published in Blog posts
Building Accountability for Safety Leadership
Safety is about Leadership: Placing employee behavior at the frontline in establishing a culture of company safety.
Published in Articles
Giving Good Feedback: Is It That Simple?
Employee feedback is critical for personal and business success. Research on feedback shows that intentional and consistent feedback greatly improves staff expertise, productivity, and outcomes. But, knowing that feedback is important and delivering it effectively are two different things.
Published in Blog posts
Operant Innovations 006 | I Didn't Know I had the Authority | Janis Allen
Janis Allen briefly discusses how changing the way we practice employee feedback and expectations can increase productivity and morale.
Published in Podcast
How Can We Improve Our Dissemination Skills in Behavior Analysis?
by Megan Galban
To individuals who are unfamiliar with or are not fluent in behavior-analytic terminology, the language can seem displeasing and off-putting. Many technical terms used in the science have a very different meaning than their everyday use and may even have a negative connotation.
Published in Blog posts
Performance Management: OBM Series
Performance Management (PM) is an approach to producing organizational results by improving the performance of employees throughout an organization. Performance involves all of the different behaviors that employees engage in. Behaviors that contribute to increases in sales, higher customer satisfaction, and higher quality products and services are the building blocks of business results. PM focuses on increasing these critical behaviors by systematically arranging the workplace to maximize productivity.
Published in Blog posts
AC4P with Dr. Scott Geller 017 | Leadership vs. Management Part 2
Are you a leader or are you a manager? These terms are often used interchangeably, but do they actually mean the same thing? Dr. Scott Geller is back to continue his talk on Leadership vs Management and answer some questions regarding real-life experiences.
Published in Podcast
OBM Prerequisite Skills: OBM Series
Part 1 of 7Organizational behavior management (OBM) is a growing field that is bringing the science of behavior to the business world. “OBMers” have demonstrated over the last several decades that a science-based approach to increasing employee performance leads to powerful organizational results.
Published in Blog posts
5 Most Common Unethical Behavior in the Workplace
Have you ever seen unethical behavior? If you did, did you say something or wonder whether it was truly unethical? Learn more about unethical workplace behaviors here!
Published in Blog posts
Fleet Safety Geeks - Ep. 23 - Driver Behavior: The Key to Fleet Safety with Alison Betz
In this episode of the Fleet Safety Geeks podcast, we talk to Alison Betz about the importance of driver behavior in fleet safety. Alison shares her insights on how to identify and address risky driving behaviors, as well as the latest trends in driver safety technology. We also discuss the role of fleet managers in creating a culture of safety within their organizations.
Operant Innovations 023 | OBM Series: Leadership & Culture | Shauna V. Costello
Let's continue our exploration of the answer to this question - "What can I do with a degree in behavior analysis other than clinical work?". In a recent blog and infographic series, produced by Vince Bello & ABA Technologies, an exploration of the subfields and job titles of OBM were explored.
Published in Podcast
Free Performance Diagnostic Checklist Download
This free tool is a modified version of a Performance Diagnostic Checklist, based on the original Performance Diagnostic Checklist (Austin, 2000) and the Performance Diagnostic Checklist-Human Services (Carr, Wilder, Majdalany, Mathisen, & Strain, 2013). The PDC is another tool for assessing the contingencies surrounding the performance of an individual or group of workers.
Published in Free Resources