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Eight Foundational Skills for Process Improvement Team Leaders and Members
Interpersonal skills are analogous to lubrication for moving parts. The ‘part’ we want to move is behavior
Mike McCarthy
$19.50
Behavioral Systems Analysis
In unit 1 of this 3-unit course, Dr. Heather McGee defines behavioral systems analysis (BSA) and discusses how BSA fits into the context of the field of behavior analysis. Dr. McGee then introduces the three levels of systems analysis and presents various analysis tools and organizational intervention strategies as described by Rummler and Brache (1995)
$203.00
Leading Lean/Six Sigma in Healthcare: Making the Changes Last
Healthcare is characterized by waiting . . . in Lean waiting = muda, and muda means waste. Reducing waste is the primary goal of Lean.
Michael McCarthy, MEd
$39.00
Performance Scorecards: Design, Implementation, and Reinforcement
No news is not good news. There is no improvement without feedback.
Janis Allen, BA
$32.50
Behavior Boot Camp
“Reinforcement is probably the most important concept to understand if we’re going to understand how to change someone’s behavior.”
Meagan Gregory, PhD, BCBA
$20.00