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The Tipping Scale: Customer Gratuity and Quality of Service
Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.
Published in Blog posts
Shame in American Culture: The Good, the Bad, and the Really Ugly
Shame is a complex experience with powerful and often deeply uncomfortable emotional effects. It is a relational event, arising from a person’s concern about public judgment or disapproval of behaviors that violate that person’s, or his/her culture’s, value system. This concern of public scrutiny can, and often does, lead to socially beneficial outcomes.
Published in Blog posts
Actively Caring for Our Country
What does it mean to Actively Care 4 People (AC4P), and how do we implement such rhetoric into our daily lives? Scott Geller’s 50 Lessons to Enrich Your Life not only highlights the foundation of the AC4P Movement but also walks you through ways to live an AC4P life.
Published in Blog posts