Gloria Narvaez

Director of Customer Service and Administration

Gloria Narvaez Headshot

Gloria began her career in finance at the age of 18 as an assistant to the controller at a publishing company in NYC. She quickly advanced in the corporate sector and worked at two of the top investment banking firms: Morgan Stanley and Goldman Sachs. At Goldman Sachs, she worked in the executive offices of the “Trading Floor,” assisting with presentations for prospective new investors, etc.

Gloria later relocated to Florida and worked as a buyer assistant for a defense-applications computer and electro-optical systems developer, putting together competitive bids for prospective new contracts. Gloria quickly graduated to senior buyer a few years later, with JDS Uniphase, an optical communications systems product manufacturer, where she did all the buying for their awarded contracts.

In 2003, shortly after JDS’ shutdown, Gloria was asked to assist Jose at ABA Technologies, Inc. Determination, high energy, and great organizational skills allowed her to utilize and expand her experience while helping ABA Tech grow. Her duties included work with marketing and advertising, receivables and payables, payroll, IRS reporting, class preparation and grading, and certificates.

In 2007, Gloria revisited her field as buyer and joined Florida Tech’s Financial Group as a buyer III and continued to assist at ABA Tech. At Florida Tech, she obtained a certification in Purchasing Supply Chain Management (PSCM) from the University of Houston. Florida Tech promoted Gloria to assume an additional title of procurement card coordinator, where she managed 500+ credit cards. Gloria designed and implemented a Procurement Card Audit Program and conducted procurement card audits. Additionally, she recorded a company webinar and created and updated Policies, Procedures, and Best Practices. Gloria also taught classes on program software updates and participated in live presentations to other departments.

In December of 2017, Gloria resigned from Florida Tech. Shortly after, ABA Tech offered Gloria a full-time position as Jose’s executive assistant. Gloria also assists with policies and procedures. She implemented and handles the AMEX corporate card program and assists with the AMEX QuickBooks reconciliation process. Gloria created the company’s travel forms; expense reports, reimbursement, travel approval, and credit card rules and agreements. She is also responsible for verifying and approving these and ensuring proper documentation.