How do I access my e-learning course after registering?
If it's your first course registration to an ABA Tech Academy course, you will receive a welcome email with login instructions. If you are a returning student, please log in to ABA Tech Academy and the course will appear in your dashboard.
Please contact us if you're experiencing any technical issues.
What is the status of my order?
An order confirmation with your order number and receipt will be sent to your email from abatechnologies.com. If you did not receive an email, please contact us.
When will my order arrive?
A shipping confirmation with the order tracking number will be sent to your email from abatechnologies.com. If you do not receive the shipment confirmation, please contact us.
*Note: Handbooks, workbooks and planners take 3-5 business days to print before shipping.
Can I cancel or change my order once it has been placed?
Please refer to our Refund Policy for qualifying items. Print-On-Demand (POD) items do not qualify. POD items are printed as ordered and we do not carry inventory.
My order is missing an item.
Please contact us with a picture of your complete order, packing slip, and order number.
My order shows delivered, and I have not received it.
Please file a claim with the carrier associated with the shipment tracking information provided from abatechnologies.com.
Can I call in an order over the phone?
We do not accept orders via phone; orders can only be placed by checking out with a credit card via our online store.
I have a charge on my credit card, but I didn't receive my order.
Navigating away from your browser before the transaction has been confirmed can result in a charge without the order being fully processed.
Please contact us if there is a charge and no order confirmation was received from abatechnologies.com.
Do you accept purchase orders?
We currently process purchase orders for qualifying e-learning products. We also offer group and customizable options. Please contact us for more information. Physical & Print-on-demand product orders (books, flashcards etc.) cannot be processed via a Purchase Order at this time.
Can I register for a course if I live outside of the USA and Canada?
Currently, our website is only able to offer our courses to students in the United States and Canada.
International registrations can only be processed as a business-to-business (B2B) transaction. Your employer will submit a purchase order (PO), and ABA Tech will invoice your employer, who will be responsible for making the payment. More information can be found here.
How do I apply a tax exemption to my account?
Please contact us with your tax exemption certificate and the email address associated with your store account. We will process a tax exemption within 5 business days of the request.