White Papers
By taking a values-based approach to safety, organizations in the healthcare and social assistance industry can make remarkable improvements to their safety culture and employee safety and well-being.
We as humans behave the way we do for one reason: to get what we need and want. This is quite a bold statement, I know, but it is pure science, the science of behavior. Although the focus of this article is driver behavior, what you will read can be applied to any behavior.
The phrase “leadership support” has become a cliché in discussing safety. We always hear about the importance of leadership support and “walking the talk.” The reason we hear so much about such support is because it is important. Yet it is too often poorly defined.
Safety is about Leadership: Placing employee behavior at the frontline in establishing a culture of company safety. For many years, leadership as it relates to safety has often been defined as support, which at times translates to just don’t impede the process.
An old adage in quality improvement efforts was, “Do it right the first time.” That statement is particularly relevant when it comes to behavior-based safety. As a good friend of mine likes to say, “You never get a second chance to make a first impression.”