Teaching Employees How to Receive Feedback
To show you are listening
- Take Notes
- Maintain eye contact
- Ask clarifying follow up questions
- Paraphrase
- Speak in a friendly tone
- Face the speaker, sit upright, and keep an open posture
To show you'll commit to change
- Follow-up (solicit feedback, show a permanent product, etc)
- Nod and agree to acknowledge mistakes
- Don’t try to explain or make excuses
- Apologize where appropriate
- Say what you will do in the future
![teach employees how to receive feedback](/sites/default/files/styles/infographics_full/public/images/How-to-Receive-Feedback_FINAL.png.webp?itok=L40LVpDr)