Structured Problem solving skills
Building and Sustaining Meaningful and Effective Relationships as a Supervisor and Mentor Chapter 7 Part 1
“The supervisor plays a critical role in helping the supervisee overcome any avoidance contingencies that may be preventing them from noticing or reporting problems.”
Approach - Teach trainees to identify potential problems and bring them up with the supervisor. “Look for smoke.”
Reinforce - Strengthen reports of problems and shape discrimination skills over time. “Thank you for bringing this up with me.”
Model - Describe your structured problem-solving steps as you work through a variety of problems (e.g., clinical, staff performance, ethical).
Five Steps to Solving a Problem
- Detect an emerging problem and describe indicators that alerted you to the problem.
- Define the problem in terms of the functional determinants (i.e., relevant antecedents and consequences).
- Generate many possible solutions (i.e., brainstorm).
- Evaluate the pros and cons of multiple options and select a solution.
- Implement the solution and evaluate the outcomes.