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Shame in American Culture: The Good, the Bad, and the Really Ugly
Shame is a complex experience with powerful and often deeply uncomfortable emotional effects. It is a relational event, arising from a person’s concern about public judgment or disapproval of behaviors that violate that person’s, or his/her culture’s, value system. This concern of public scrutiny can, and often does, lead to socially beneficial outcomes.
Published in Blog posts
Building a Robust Safety Culture in Healthcare
In 2022, U.S. employers reported 2.3 million nonfatal injuries in private industry, up 4.5 percent from 2021, according to a Bureau of Labor Statistics report. Sectors that reported the most injuries include healthcare, transportation, and manufacturing.
Published in Blog posts
The Tipping Scale: Customer Gratuity and Quality of Service
Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.
Published in Blog posts
Actively Caring for People Policing
Building Positive Police/Citizen Relations by E. Scott Geller & Bobby KipperGuest Blogger: Megan Diamond
Published in Blog posts