For three decades Michael McCarthy has assisted organizations to achieve measurable improvements. In addition, he integrates the quality and efficiency tools of process improvement. Mike adds his expertise to sustaining the “people” side to the popular Lean/Six Sigma Process used extensively in manufacturing, health care, and, increasingly, service organizations.
Michael coauthored the book You Made My Day: Creating Co-worker Recognition & Relationships. In 2011, his book Sustain Your Gains: The People Side of Lean/SixSigma was released.
3 Steps to protect your team during pandemics
Lessons from Lean Hospitals and OBM
When pandemics strike, they spread quickly, as in the current COVID-19 crisis. Our goal is to respond quickly. Just as highway departments have Rapi