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The Tipping Scale: Customer Gratuity and Quality of Service
Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.
Published in Blog posts
The Courage to Actively Care by E. Scott Geller and Bob Veazie
The story of “The Courage to Actively Care” follows Joanne Cruse, the Safety Director at a large company. Joanne had implemented the strategies of behavior-based safety (BBS) to create a safer work environment for all employees at her company.
Published in Blog posts
Actively Caring for People Policing
Building Positive Police/Citizen Relations by E. Scott Geller & Bobby KipperGuest Blogger: Megan Diamond
Published in Blog posts
Actively Caring for Our Country
What does it mean to Actively Care 4 People (AC4P), and how do we implement such rhetoric into our daily lives? Scott Geller’s 50 Lessons to Enrich Your Life not only highlights the foundation of the AC4P Movement but also walks you through ways to live an AC4P life.
Published in Blog posts