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The phrase “leadership support” has become a cliché in discussing safety. We always hear about the importance of leadership support and “walking the talk.” The reason we hear so much about such support is because it is important. Yet it is too often poorly defined. Leadership support is often seen as just delivering a series of messages about the importance of safety.

Performance Management (PM) is an approach to producing organizational results by improving the performance of employees throughout an organization. Performance involves all of the different behaviors that employees engage in. Behaviors that contribute to increases in sales, higher customer satisfaction, and higher quality products and services are the building blocks of business results. PM focuses on increasing these critical behaviors by systematically arranging the workplace to maximize productivity.

This course is a recorded webinar.

In clinical organizations, most Board Certified Behavior Analysts (BCBAs) work as program coordinators or clinical directors. Rather than working with clients “in-the-chair,” BCBAs supervise others doing the work. Developing programs and training staff might be old hat, but managing and engaging staff and families—long term—requires new skills.

“Reinforcement is a verbal operant. Our challenge is to identify which verbal operant it is at any given time.” Hank Schlinger Jr, PhD, BCBA-D

Shame is a complex experience with powerful and often deeply uncomfortable emotional effects. It is a relational event, arising from a person’s concern about public judgment or disapproval of behaviors that violate that person’s, or his/her culture’s, value system. This concern of public scrutiny can, and often does, lead to socially beneficial outcomes.

Generalization is one of those areas in Applied Behavior Analysis (ABA) that is critical to the success of any child, student, and adult with autism or autism spectrum disorder. The concept of generalization is introduced in any college academic course when learning about how the scientific principles of behavior analysis apply to changes in human behavior.

Have you ever seen unethical behavior? If you did, did you say something or wonder whether it was truly unethical? Nearly three-quarters of employees who responded to one survey reported that they had observed unethical or illegal behavior by coworkers in the past year (Gino et al., 2014). “People often start their misconduct with small transgressions and then slide down a slippery slope” (Gino et al., 2014).

We as humans behave the way we do for one reason: to get what we need and want. This is quite a bold statement, I know, but it is pure science, the science of behavior. Although the focus of this article is driver behavior, what you will read can be applied to any behavior.

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Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.

This is an intermediate to advanced paper that assumes that you have a basic understanding of behavior-based safety (BBS), a process that involves employees in conducting safety observations within their organizations.

Safety is about Leadership: Placing employee behavior at the frontline in establishing a culture of company safety.

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Course Access: 12 months from date of purchase

Thought Leaders, we are back with Dr. R. Wayne Fuqua as he answers the questions "Where do you see the field going?" and/or "Where would he like to see the field go?"