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The Tipping Scale: Customer Gratuity and Quality of Service
Servers and wait staff deal with it all--heavy trays, plates with strangers’ food remains rude customers and neck-breathing management. A treasure trove of memes, Facebook posts, and popular articles chronicle the often grotesque conditions of serving strangers a meal and cleaning up after them. Many people (even some of our readers) likely waited tables in high school, college, or now as a career.
Published in Blog posts
University Series 007 | Georgia Southern University
his week we will be speaking with Dr. Andrew Bulla about Georgia Southern and how they are producing high-quality undergraduate students.
Published in Podcast
Antecedents Have Last Names
In the latter years of his life, Dr. Jose Martinez, the founder of ABA Technologies. Inc., and the driving force behind the creation of the School of Behavior Analysis at Florida Tech, was heard to utter the title of this blog in every one of his presentations relating to the influence of antecedent conditions on behavior, “Antecedents have last names.”
Published in Blog posts
Guiding the Role of the RBT®
Your most important role as a supervisor is to get results for your clients, offering them optimal opportunities to improve their quality of life. As experts in the science of behavior analysis, you can get results by maximizing and supporting your most important asset—your people.
Published in Blog posts
The Lift 013 | Be Kind to Yourself: Failures and Successes are Teachers with Dr. Shahla Ala'i-Rosales
The Podcast
An ABA Technologies Academy Podcast
Credit: 1.0 BACB, 1 Supervision
Price: $15.00
Instructors:
Published in Podcast
University Series 027 - University of Southern Maine
Join Operant Innovations as we talk to Dr. Jamie Pratt about the multiple program opportunities at the University of Southern Maine and how they are constantly striving to mix the field of educational psychology and behavior analysis.
Published in Podcast
Thought Leaders 010 | Dr. Stephanie Peterson | Part 2
Thought Leaders, we are back with Dr. Stephanie Peterson as she answers the questions "Where do you see the field going?" and/or "Where would she like to see the field go?"
Published in Podcast
Thought Leaders 009 | Dr. Stephanie Peterson | Part 1
Thought Leaders, we are sitting down and speaking with Dr. Stephanie Peterson about her history, how she came to the field, and how she got to where she is today through some serendipitous early life experiences.
Published in Podcast
University Series 004 | Western Michigan University, Part 2
Join Operant Innovations for Part 2 of their interview with Western Michigan University. This week we will be speaking with Dr. Scott Gaynor about the Clinical Behavior Program.
Published in Podcast
Affecting Risky Driver Behavior
We as humans behave the way we do for one reason: to get what we need and want. This is quite a bold statement, I know, but it is pure science, the science of behavior. Although the focus of this article is driver behavior, what you will read can be applied to any behavior.
Published in Articles
The Lift 010 | Evaluating the Effects of Supervision with Dr. Lisa Britton
This podcast episode describes the importance of actively evaluating the effects of our supervisory practices. We discuss several different sources of data and provide specific strategies for how to collect and analyze them. We also cover what to do once you have the data.
Published in Podcast
The Importance of Analysis in Applied Behavior Analysis
The field of Applied Behavior Analysis is growing and, as it continues to grow, we have a responsibility to the next generation of behavior analysts. In this continuing education course, Dr. Schlinger will challenge you to consider how we can do a better job of educating future behavior analysts. He uses literature to make the case for an increased focus on experimental and conceptual analysis. With an understanding that behavior is multiply controlled, it seems obvious that no single form of treatment will work.
$32.50
University Series 022 | Franciscan Missionaries of Our Lady University
Join Operant Innovations as we talk with Dr. Tracy Lepper about the unique research and practical undergraduate opportunities at Franciscan Missionaries of Our Lady University in Baton Rouge, LA.
Published in Podcast
Thought Leaders 018 - Dr. Jesus Rosales-Ruiz - Part 2
This month on Operant Innovations - Thought Leaders, we are back with Dr. Jesus Rosales-Ruiz as he answers the questions "Where do you see the field going?" and/or "Where would he like to see the field go?" as he dives into The Constructional Approach and asks us to continue to better practices and our field!
Published in Podcast